LolaJack

Before we go through each area in detail, the table below sums up the key facts about our casino.

LolaJack Sign Up and Login

Every game, bonus and payment we offer sits behind one account, so the LolaJack sign up always comes first, and the LolaJack login then opens that same account on any device you use.

LolaJack Sign Up

We keep registration to three short stages and ask only for the details we need to confirm who you are: an email address or phone number, a password, and your personal details. Here is how we open your account step by step.

1. Open our sign up form and enter your email address or phone number.
2. Choose a password for your account.
3. Add your personal details: name, date of birth and address.
4. Confirm that you are 18 or older and accept our terms.
5. Verify your email address through the link we send to your inbox.
6. Send us your KYC documents before your first withdrawal, and our team checks them in 24 to 48 hours.

LolaJack Login

Once your account is open, the LolaJack login asks only for the email address or phone number you registered with together with your password. We ask you to keep your password private and to log out on shared devices, since those two details open your casino and sportsbook wallet on any device. If you forget your password, we send a reset link to your registered email address so you can set a new one. Our live chat team is on hand 24/7 if you cannot get back into your account.

LolaJack Games

We split our lobby into eight game types: slots, table games, live casino, jackpots, instant games, crash games, bonus buys and Megaways. Behind them we work with 101 studios, among them Amusnet, Pragmatic Play, Iron Dog, Playtech, Hacksaw Gaming, Yggdrasil, Novomatic, Games Global, Thunderkick, Quickspin, Red Tiger Gaming, BGaming, Endorphina, Habanero, Playson, Booming Games, Gamomat, Evoplay, Swintt, Oryx Gaming, 3 Oaks Gaming, EGT Digital, Tom Horn Gaming, Platipus Gaming, Red Rake Gaming, Mascot Gaming, Caleta Gaming, PariPlay, BF Games, Amatic, Fazi, CT Interactive, Betsoft, Spinomenal and Tada Gaming. We run under our Costa Rica Gambling licence, and our RTP and RNG results are not checked by an outside testing body.

Online Slots

Our slot shelves cover Hold and Win formats, Megaways mechanics, jackpot links and classic fruit themes, and we mark bonus buy titles so you can jump straight into a feature round. The table below lists the slots our Canadian members play most, the titles on our Top shelf and the newest releases we have added.

Our Popular shelf also carries The Golden Mummy Hold and Win, Moonlit Raven, Train Strike Hold and Win, Joker Streak XL: Hold and Win and Gemhalla Xtreme, and every tile in the grid shows the studio behind the game before you open it.

Live Casino

Our live tables run around the clock with real dealers on roulette, blackjack, baccarat and game shows, streamed by Stakelogic, Imagine Live, Amusnet and Winfinity. These are the live tables our members join most often.

Beyond that top shelf we keep separate rooms for roulette, blackjack and game shows, and the next table shows what else is running in each of them.

Our game show corner adds Road To Eldorado, Joker's Show, XBall, Robin The Fair, Dynamite Roulette and Wonder Wheel alongside Land of Ra and Candy Wheel.

Table Games, Jackpots and Bonus Buys

Away from the live studio we keep a shelf of software table games that includes American Blackjack, European Blackjack, Single Deck Blackjack, Diamond Blackjack, Blackjack Multipliers, Roulette Classic, Multiplier Auto Roulette, Virtual Roulette Phenom x120, Virtual Eye of Ra Roulette 2000x from Amusnet and Ultimate Texas Holdem. Our Hot Jackpots shelf carries titles such as 40 Extra Crown Coin Boost, Hot Deco Super Pot and Cocktail Rush Buy Bonus from Amusnet, 3 Coin Golden Peacock from Tada Gaming, 3 Pots of Cai Shen from Jacks, Voltage Blitz Vortex from Ruby Play, Carnival Rush from Betsoft, Hotfire Diamonds from Enjoy Gaming, Wild Hot 40 Blow Booster and Piggy Party, and each tile shows the jackpot amount as it grows. For players who prefer to skip the base game, our bonus buy shelf holds Better Bass Cash from Jacks, Firelord from Backseat Gaming, 3 Wild Aliens, Crime King 1000, Leprechaun's Gold Streak, 4 Pots Riches: Super Wheel, Hot Chilli Bells, 3 Majestic Drums, 4 Wild Riches and Coin Clown: Hold & Win.

Our Game Studios

Provider names sit on every tile in our grid, so you always know who built the game you are opening. The table below matches the studios we work with most closely to the titles they supply us.

LolaJack Bonuses

We run separate welcome offers for our casino and our sportsbook, then keep the calendar filled with reload bonuses, cashback and LolaJack free spins for members who are already with us. Fiat and cryptocurrency deposits unlock different terms, so the offer you see depends on the method you fund with. Every LolaJack bonus we list is tied to a deposit, which means a LolaJack no deposit bonus is not part of our current line-up, and our lowest bonus minimum is $20 on the First Deposit Bonus.

Welcome Bonus

New members choosing fiat can take our Welcome Package, a four-part match worth up to $22,500 plus 400 Free Spins across the first four deposits, or our First Deposit Bonus, a 100% match up to $150 on a single deposit. Members who fund with cryptocurrency can take our Crypto Welcome Bonus for casino instead, worth up to 20,000 USDT and 400 Free Spins. The main terms of our three deposit-matched welcome offers are set out below.

Crypto members who start on sports rather than casino receive our Crypto Welcome Bonus for sports instead, a 100% match up to 200 USDT on the first deposit. Inside the Welcome Package the four tiers pay out one after another, and the table below sets out what each deposit brings.

Reload Bonuses

Registered members can pick up extra value all week long on both sides of the account, and the table below shows what we hand out on casino and on sports.

Members who fund with cryptocurrency have two reloads of their own, and the table below sets out both.

Our casino weekend reload asks for a weekly opt-in, caps bets at $150 while the bonus is active, releases up to 10 times the bonus amount and runs for 10 days after we credit it, while its free spin winnings release up to $75 on packs of 50 spins or fewer and up to $150 on larger packs. Our sports reloads can be claimed once from Monday to Thursday and once from Friday to Sunday, roll over once at minimum odds of 1.50 and then 8x on singles at 2.00 or higher and on multis at 1.50 or higher per selection, count a maximum of 75 CAD per bet towards that rollover, are claimed once your bets have settled and stay live for 30 days.

Cashback Bonuses

Cashback gives part of your net losses back, and we run one deal for the sportsbook and two for the casino floor.

Our sports cashback needs a weekly opt-in, pays a minimum of 30 CAD, carries 3x wagering and lands in your real balance once you activate it. The qualifying week runs from Sunday 7pm ET to Sunday 6:59pm ET, and the credit sits in My Bonuses for 72 hours before it expires.

How to Claim Our Bonuses

We ask you to opt in before you fund your account, otherwise the deposit lands as cash and we cannot attach the offer afterwards. These are the five steps we follow with you.

1. Open our Promotions page or the My Bonuses section of your profile.
2. Select the offer you want to activate.
3. Opt in before you make your deposit.
4. Deposit at least the minimum amount that offer asks for.
5. Check that the bonus shows in your balance before you start playing.

On a few of our offers we credit the reward once you have met the criteria the terms set out, and on our cashback deals that opt-in has to be made inside the qualifying period.

LolaJack VIP Club and Rewards

Our VIP Club runs across 25 numbered levels, from level 1 up to level 25, and you climb them as you play. Each level widens what we put on the table, from on-site promotions and personalised offers through to a personal VIP manager, as the table below shows.

Alongside the VIP Club we run our Rewards program, built around the Shop and Collections. You earn coins as you play, then exchange them in the Shop for cash rewards worth up to $1,500 in total, with the value of each reward tied to the VIP level you have reached. If you are unsure which level you are on, our live chat team can check it for you.

LolaJack Tournaments

We keep weekly, monthly and ongoing races running on both the casino and the sportsbook, with prize pools that stretch from $1,100 up to $2,000,000. Here is what we currently have on the board.

LolaJack Payments

We support 22 currencies and take deposits through Interac, cards, e-wallets and cryptocurrencies, with crypto members having the widest choice of all. Every deposit method we list credits your balance instantly, while payouts take anywhere from a few hours to seven days depending on what you pick.

Currencies We Accept

Your wallet is set in the currency you pick at sign up, and we keep both fiat and crypto balances on the same account. These are the 22 currencies we support.

• Fiat currencies: CAD, USD, EUR, AUD, NZD, CHF, CZK, HUF, NOK and PLN
• Cryptocurrencies: BTC, BCH, ETH, LTC, USDT, USDC, TRX, XRP, DOGE, BNB, ADA and SOL

Deposit Methods

Our first table covers the 21 ways you can fund your account, with the smallest amount we accept, the largest single payment and how fast the money lands.

We show the minimum for every method on our Payments page and again in the cashier, so you see it before you pay rather than after. Here is how your first deposit with us runs.

1. Register your account and log in.
2. Open the cashier from your profile and choose the deposit screen.
3. Select the payment method you want to fund with.
4. Enter your amount, starting at $10 with Interac, $20 on cards, e-wallets and most cryptocurrencies and $45 on Bitcoin.
5. Complete the payment with your provider, and your balance updates instantly.
6. Opt in to the offer you want before you wager, if you are claiming a bonus.

Withdrawal Methods

Payouts run on a daily and monthly ceiling of €500 and €5,000, which our VIP levels raise as you progress, and the next table shows the 18 routes we cash out through and how quickly each one pays.

How to Withdraw

Cashing out follows the same route as a deposit, with one document check on the way. We walk you through it in six steps.

1. Log in to your account and open the cashier.
2. Select the withdrawal method you want to use.
3. Enter the amount you wish to take out.
4. Send us the identification documents we request for verification.
5. Confirm the withdrawal request.
6. Wait for the processing time attached to your chosen method.

LolaJack Betting

Our sportsbook shares your casino wallet and covers both pre-match and live markets, with a separate horse racing section in the main menu. You can place single bets, multi-bets in parlay or accumulator form, and system bets, though we exclude system bets from bonus wagering. We do not run live streaming and we do not offer cash out. These are the sports our Canadian members bet on most.

• Soccer
• Tennis
• Hockey
• Basketball
• Table Tennis
• Baseball
• Football
• Volleyball
• Horse Racing
• Live Betting across multiple sports

LolaJack Site Navigation

Our front end is built around one sticky menu and one grid, so the walk from a promotion to a game tile is short. These are the parts of our site you will use most.

• A sticky main menu with Casino, Live Casino, Jackpots, Sports, Live Betting, Horse Racing, VIP Club, Promotions and Rewards
• A consistent visual style across every screen, from the lobby to the cashier
• A game tile grid where each tile carries the studio name and, on jackpot titles, the amount as it grows
• A promo banner slider on our homepage that leads straight to the current offers
• A language selector for switching the site language
• A footer with our full site map and the icons of every payment method we take

LolaJack on Mobile

Our site is built mobile-first, so the full lobby, the cashier and our promotions work in a mobile browser without any download. We do not publish an iOS or Android app, and we do not need one: your mobile browser opens the full site and can save it to your home screen. Game coverage on mobile matches the desktop lobby, which means every slot, live table and sports market we list is playable on a phone or tablet.

LolaJack Security and Responsible Gaming

We are operated by Lumina Holdings under a licence from Costa Rica Gambling, and our whole site runs over an encrypted HTTPS connection. We publish a Privacy Notice and a Cookie Notice that set out how we handle your data, and we follow anti-money-laundering rules, which is why we ask for KYC documents before a first payout and check them within 24 to 48 hours. Registration is open to players aged 18 and over only, and we verify every new account by email before it is used. Self-exclusion is the responsible gaming tool we offer today, and you can ask us for it at any time through live chat, where our team answers around the clock; we do not run deposit caps or loss caps. If play stops being fun, these are the outside organisations we point our members to.

• Gamblers Anonymous at www.gamblersanonymous.org
• Gambling Therapy at www.gamblingtherapy.org
• Net Nanny at www.netnanny.com

LolaJack Support

We answer questions about accounts, bonuses and payments in English, and our live chat is the fastest way to reach us at any hour. The table below shows every channel we run.

We do not run a support phone line, so live chat and email are the two ways to reach us, and both are answered in English by the same team that handles accounts, bonuses and payments.